SUPPORT & CONTACT

Talk to the TEKs Team

We support merchants using Upsell Bundles. If you need help with installation, configuration, billing, or data/privacy requests, contact us using the details below or fill out the form. This page is intended for both merchants and Shopify App Store reviewers.

Send Us a Message

Fallback: Email us directly at support@teks.com.pk

Support Promise

Within 1–2 business days

For urgent store-impacting issues, please include your store URL and a short description of what you were doing when the issue occurred.

support@teks.com.pk

Mon–Fri, 9:00–18:00 PKT (UTC+5)

Company Details

Company: TEKs Pvt Ltd

Website: upsell-bundles.com

Follow Us on Instagram

@upsellsbundles

Follow our Instagram for store optimization tips, bundle examples, feature updates, and inspiration for scaling your Shopify store.

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Installation & Setup Help

If you are installing the app for the first time, we can help you confirm required Shopify permissions (API scopes), complete initial configuration, and publish your first bundle offers.

Billing & Account Issues

If your plan is billed via the Shopify Billing API, charges and subscription status appear in your Shopify admin. Include your store URL and billing screenshots when contacting us.

Privacy & Data Deletion

For deletion requests or privacy inquiries, email support@teks.com.pk with your store URL and request type. See our Privacy Policy.